At Trendspicks, we are dedicated to ensuring a seamless and hassle-free shopping experience. Our efficient shipping process guarantees smooth order fulfillment and timely delivery. By placing an order, you acknowledge and agree to the terms outlined in this policy.
Delivery Availability
We currently provide shipping services across India. At present, international shipping is not available; however, we are actively working towards expanding our delivery network to include global locations in the future.
Order Processing Timeline
Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Once your order has been successfully processed, you will receive an email confirmation with important details, including estimated delivery timeframes.
Estimated Delivery Duration
Standard shipping times vary between 3 to 8 business days, depending on the destination. We strive to dispatch all orders as quickly as possible and work diligently to ensure timely deliveries.
Unsuccessful Delivery Attempts
If a package cannot be delivered due to an incorrect address, recipient unavailability, or refusal to accept the package, our courier partner will make up to two additional delivery attempts. If all attempts are unsuccessful, the order will be returned to us. Customers may request re-shipment, which may be subject to additional shipping charges.
Handling Lost or Damaged Shipments
We take great care in securely packaging and shipping orders to prevent any damage. However, if you receive a damaged product, please notify our support team within 48 hours and provide clear photographic evidence for verification. In cases of lost shipments, we will coordinate with the courier service to investigate the issue and offer an appropriate resolution, which may include a refund or replacement, depending on the circumstances.
Special Shipping Considerations
Certain items, including oversized apparel, delicate products, or high-value goods, may require specialized shipping arrangements. Any specific shipping conditions for such products will be clearly mentioned on the respective product pages to ensure full transparency before purchase.
Need Assistance?
For any shipping-related inquiries or concerns, please reach out to our customer support team at pivotalloxsolutionspvtltd@gmail.com. We are always available to assist you. Thank you for shopping with trendspicks. From order placement to delivery, we are committed to providing you with a smooth and enjoyable shopping experience.